Responsible Gambling at Tweedbet Casino

At Tweedbet we take responsible gambling seriously. We want play to be safe and enjoyable, so we provide practical tools and clear guidance to help you stay in control. If you ever feel that your gambling is becoming a problem, we encourage you to use these tools and contact our support team for help.

Our player protection principles

We work to protect players by promoting informed, controlled play. That means age checks and identity verification where required, monitoring accounts for unusual activity, and offering straightforward options to limit play. We respect privacy and handle requests sensitively and promptly.

Activity-control tools

You can manage your activity from your account. Available controls include deposit limits, loss limits, session timers, reality checks and temporary time-outs. These tools are designed so you can set boundaries that suit your lifestyle and bankroll.

Deposit limits

Set daily, weekly or monthly deposit caps to control how much you add to your account. You can reduce limits at any time, and increases may be subject to a short waiting period to ensure changes are made responsibly.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. These are tracked separately to deposits and are useful if you prefer to limit downside rather than spend. Contact support if you need help configuring a suitable limit.

Time limits and account breaks

Use session timers and reality checks to remind you when it’s time to take a break. Temporary time-outs are available when you want a short pause, while longer account breaks offer a more extended cooling-off period.

Self-exclusion

If you need to stop playing for an extended time you can request self-exclusion. Options range from temporary suspensions to indefinite exclusion. When self-excluded your account is blocked from play and you will be prevented from reopening it without contacting our support team and completing any required steps.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, borrowing money to gamble, neglecting work or family, changes in sleep or mood, or hiding gambling activity. If you notice these signs in yourself or someone close to you, take action early.

Tips for staying in control

Plan your play: set limits, stick to a budget, avoid gambling under the influence of alcohol, and use reality checks. Take regular breaks and never treat gambling as a way to make money. If in doubt, reduce your limits or take a time-out.

Professional help and support organisations

If you need specialist help, organisations such as GamCare and Gambling Therapy offer confidential advice, counselling and self-help tools for UK residents. You can also contact our support team at [email protected] for guidance on how to use the tools available on your account.